Solution summary
 
 
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Step 1:
 
You identify a need for additional points of supply or an upgrade of existing supply as a consequence of increasing business activity. 
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Step 2:
You submit an application to Eskom for additional points of supply or an upgrade of existing supply, by contacting the Eskom Customer centre at 08600 37566.
 
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Step 3:
On receiving your application an initial screening is done to determine if there are any possibilities for load profile optimisation on your site.  If potential for optimisation of your usage is found, an energy advisor will be appointed to contract you to assist you with this.  
                                   
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Step 4:
 
If you accept, your Energy Advisor arranges a suitable date and time to conduct the audit at your site
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Step 5:
The Energy Advisor conducts the audit, analyses his findings and prepares a proposal for you.
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Step 6:
Energy Advisors conduct walk through load profile audit at no costs to you. However, in-depth energy use studies that require specialised measurement equipment will require you to get a quote from a relevant supplier, this may include the cost of the implementation of some of the load profile optimisation recommendation as well.
 
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​Energy Advisors conduct load profile audits at no cost to you.  However, in-depth energy use studies that require specialised measurement equipment may be quoted for.

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Feel free to e-mail AdvisoryService@eskom.co.za and request that a free load profile audit be conducted before implementing any additional points of supply or an upgrading an existing point of supply.   

Alternatively, you may call 08600 37566, leave your name and number and request that an Energy Advisor in your region contact you to initiate a load optimisation audit