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Comitted to becoming a

GREEN ENERGY COMPANY

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We are going green for our

CHILDREN and GENERATIONS to come

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Actively working towards

DECARBONISATION

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Actively working towards

GLOBAL CLIMATE NEUTRALITY

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Complaint handling Process

We define a complaint as any expression of dissatisfaction by a customer in relation to the product or service rendered to the customer.  At Eskom, we always try to give our customers the best service, but we may not always meet customers’ expectations.

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