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Customer Contact

   Eskom Customer App now available 


Contact us: For Customer Service

Contact us : For General Enquiries

National Sharecall Number​

086 00 ESKOM  or  086 00 37566

Please have the following ready before you call: 
Account number, meter number, pole number, address details and your contact details.

Head office switchboard: 

+27 11 800 8111

National SMS Number: 


The SMS message must include a valid account number, premises identification or
stand number, meter number, or pole number for successful delivery

Head office physical address:
Megawatt Park
Maxwell Drive

Directions to Megawatt Park

Fax number: 

086 243 7566

Customer Services Email 
Eskom Customer App

Head office postal address:

PO Box 1091

Fax: +27 800 4299


Please note: No employment related documentation can be processed by the staff at these e-mail addresses.  All employment related questions and documentation must be channelled via the "Careers" section of this site.