We are currently LOAD SHEDDING in STAGE 2 in some areas due to high demand or urgent maintenance being performed at certain power stations

If you are a DIRECT ESKOM CUSTOMER click HERE to view load shedding schedules

If you are a MUNICIPAL CUSTOMER click HERE to view load shedding schedules

POWER ALERT 1: 1 July 2022 Due to lower than anticipated demand, Stage 4 loadshedding will continue to be implemented until 22:00. Loadshedding will then be reduced to Stage 2 at 22:00 until 07:00 for both Saturday and Sunday.

Energy saving tips

Implementing energy saving tips on a daily basis not only reduces your monthly electricity bill but is also good for the environment. Saving helps to minimise the possibility or extent of loadshedding by lightening the demand on the electricity supply.

Click here to read more

Electricity for your home

Do you need electricity for a new home or a change in supply to an existing home? Click here for a step-by-step guide on how to apply for a connection.

Renewable energy

Renewable energy sources

The Sere wind farm takes its name from the Nama word meaning ‘cool breeze’. The project involved the development of a wind farm, with a delivered generating capacity of 100 MW

Data portal

Eskom makes an extensive set of dashboards available to the public showing the latest performance of the South African Power System

Visit the data portal

CS Online

View bills, submit your meter readings, log a fault and much more through the CSOnline web portal

MyEskom Customer App

Alfred, the Eskom chatbot

Just Energy Transition (JET)

Moving Eskom to a sustainable future through the Just Energy Transition (JET) programme and related projects

Loadshedding

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Celebrating Eskom’s 99th birthday on 1 March 2022 and counting down to our centenary on 1 March 2023

Read more about Eskom’s heritage

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Battery Storage License Applications

The National Energy Regulator of South Africa has published Eskom’s fifth Multi-Year Price Determination (MYPD 5) revenue application for the 2023 – 2025 financial years.

Koeberg 2022 Long Term Operation

Media Statement 5 April 2022
Media statement 4 March 2022
Media statement:15 January 2022

Eskom media statements

Due to lower than anticipated demand, Stage 4 loadshedding will continue to be implemented until 22:00. Loadshedding will then be reduced to Stage 2 at 22:00 until 07:00 for both Saturday and Sunday.

July 1, 2022

Due to the continued unlawful strike Stage 6 loadshedding will be implemented at 14:00 until midnight. Stage 6 will again be implemented from 05:00 until midnight on Friday.

July 1, 2022

As previously communicated, Stage 6 loadshedding will regretfully be implemented at 16:00 until 22:00 this evening. Stage 4 will then continue to be implemented until midnight and on Thursday.

June 29, 2022

Update on the wage talks

June 28, 2022

Complaint handling process

We define a complaint as any expression of dissatisfaction by a customer in relation to the product or service rendered to the customer.

At Eskom, we always try to give our customers the best service, but we may not always meet customers’ expectations.

In an event where you have a complaint, the process below details how the complaint will be handled. We aim to resolve your complaints in a fair, timely, and reasonable manner.