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Electricity for your home

Do you need electricity for a new home or a change in supply to an existing home? Click here for a step-by-step guide on how to apply for a connection.

Renewable energy

The Sere wind farm takes its name from the Nama word meaning ‘cool breeze’. The project involved the development of a wind farm, with a delivered generating capacity of 100 MW

Data portal

Eskom makes an extensive set of dashboards available to the public showing the latest performance of the South African Power System

Build your own connection
Solar power

Photovoltaic (PV) or solar modules are made up of solar cells that are connected in series. The most common commercial cells are made from purified Silicon (Si)

Energy saving tips
Energy saving tips

Implementing energy saving tips on a daily basis not only reduces your monthly electricity bill but is also good for the environment. Saving helps to minimise the possibility or extent of loadshedding by lightening the demand on the electricity supply.

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CS Online

View bills, submit your meter readings, log a fault and much more through the CSOnline web portal

MyEskom Customer App

Alfred, the Eskom chatbot

Just Energy Transition (JET)

Moving Eskom to a sustainable future through the Just Energy Transition (JET) programme and related projects

The National Energy Regulator of South Africa has published Eskom’s fifth Multi-Year Price Determination (MYPD 5) revenue application for the 2023 – 2025 financial years.

Report electricity theft anonymously –  Eskom crime reporting line:   0800 11 27 22  (toll-free)

Eskom media statements

Complaint handling process

We define a complaint as any expression of dissatisfaction by a customer in relation to the product or service rendered to the customer.

At Eskom, we always try to give our customers the best service, but we may not always meet customers’ expectations.

In an event where you have a complaint, the process below details how the complaint will be handled. We aim to resolve your complaints in a fair, timely, and reasonable manner.

Image - complaint handling Gauteng

School yard

Image of School Yard montage

 Download FREE learner activity sheets, guides and resource material to use in the classroom.

Corporate Social Investment

Eskom is not simply committed to keeping the lights on – we are also focused on lighting up the lives of people across South Africa and the Eskom Development Foundation is tasked with implementing Eskom’s corporate social investment strategy.

Divisions

Image of Duvha power station

Electricity Generation

Eskom's power stations operate 365 days a year. Like most other power utilities Eskom's Generation Group maintains a varied portfolio of plant: gas turbine, hydroelectric, pumped storage and nuclear units in addition to the coal fired plant.

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Transmission

Transmission has a mandate to reliably control, maintain, plan, expand and provide access to an interconnected transmission system and to trade energy, influence customer demand and effect opportunities in the SADC region.

Distribution

Eskom Distribution plays a major role in distributing electricity to the country. Making sure we deliver electricity to our customers exercising safety at all times.

Website Terms & Conditions

The information on this site is for “information purposes” only. Whilst reasonable steps are taken to ensure the accuracy and integrity of the information, please be aware that due to the dynamic nature of our business, this information may change from time to time. In the premise, Eskom makes no representations or provides no warranties regarding the accuracy or the suitability of the contents published or that it is free from errors or omissions. Should you choose to use this information for any other purposes than its intended purpose, Eskom accepts no liability whatsoever, in respect of any claim, damages, loss or expenses, whether direct or indirect, including consequential loss or loss of profit, which may arise from such usage.

Please click here to view the Eskom Website Terms and Conditions

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