PAIA / POPIA
Promotion of Access to Information Act (PAIA)
“Compliance with the Access to Information Act, Act 2 of 2000, has been viewed as an opportunity to better co-ordinate the flow of information into and out of the organization. It is therefore not seen as merely a legal compliance issue, but rather an opportunity to deal with information management in a holistic and integrated manner.”
Protection of Personal Information Act (POPIA)
POPIA promotes transparency with regard to what information is collected and how it is to be processed. Openness increases customer trust in the organisation.