For any Key Revision Number (KRN) related issues, please log a fault using Alfred the Chatbot. Click here to access Alfred
For your convenience and instant response, please use one of our Self-Services channels
Resubmit your query to [email protected] (All regions)
In order for us to effectively assist you, please provide us with your account or meter number, two contact numbers and a description of your request.
Share Call number
08600(Eskom) or 0860037566
Please have the following ready before you call: Account number, meter number, pole number, address details and your contact details.