Metro / municipality contact information
Please note that the schedules available from this page, are not maintained by Eskom, but by the relevant Metro/Municipality. It is merely a convenient access point for municipal customers. The schedules are only for those Metros/Municipalities that have made them available to Eskom.
To view the schedules for your Metro/Municipality, please click on the relevant link.
PLEASE NOTE: In the event of load shedding or power cuts and supply failures, residents are urged to contact municipality’s call centre at contact details provided.
| Province | Metro / Municipality Name | Contact Information | |
| Eastern Cape | Buffalo City Metropolitan | 043 705 3150 | 043 705 3020 |
| 437 053 098 | 043 705 3114 | ||
| 437 053 712 | |||
| Eastern Cape | Nelson Mandela Metropolitan | Customer Service Electricity: Gqeberha (Port Elizabeth Area) | Struandale, Struan Way – 041 453 4159 |
| Munelek, Harrower Road – 041 392 4162 | Motherwell, Addo Rd – 041 461 1725 | ||
| New Brighton, Ntshekisa Road – 041 454 4344 | Zwide, Johnson Rd – 041 464 1992 | ||
| Free State | Mangaung | (Centlec) | 051 409 2345 |
| 051 409 2416 | 514 092 308 | ||
| 514 092 368 | |||
| Gauteng | City Power | 011 375 5555 | |
| Gauteng | Emfuleni | 016 440 7622 | |
| Gauteng | Ekurhuleni Metro | 0860 543 000 | [email protected] |
| Gauteng | City of Tshwane | Call Centre (Pieter Delport Centre) 012 358 2111 | |
| 012 427 2111 (24 hours) | |||
| Kwazulu Natal | eThekwini (Durban) | Southern region 080 131 3001 | Northern region 080 131 3140 |
| Central region 080 131 3111 | |||
| Kwazulu Natal | KwaDukuza | 032 551 3413 (24 hours) | |
| Kwazulu Natal | uMhlathuze | 0800 222 827 | |
| Kwazulu Natal | AbaQulusi (Vryheid) | 0800 210 102 | [email protected] |
| 349 822 133 | |||
| Kwazulu Natal | Mnambithi (Ladysmith) | 036 637-2231 | [email protected] |
| Kwazulu Natal | Msunduzi (Pietermaritzburg) | 800 001 868 | [email protected] |
| 033 392 3000 (Reception) | |||
| Kwazulu Natal | Newcastle | 034 312 1296 | |
| Kwazulu Natal | Umtshezi (Estcourt) | 036 342 7800 | |
| Limpopo | Polokwane | Call Centre: 015 290 2490 | 015 293 0001 (Emergencies) |
| Limpopo | Lephalale | 014 763 2193 | [email protected] |
| Limpopo | Tzaneen | 015 307 8000 | |
| Mpumalanga | Mbombela | 013 753 3331 | |
| Mpumalanga | Middelburg (Steve Tshwete) | 013 249 7000 | Fax: 013 243 2550 |
| Mpumalanga | Umjindi Municipality (Baberton) | 013 712 2222 | |
| North West | Rustenburg | Customer care: 014 590 3866/3067 | |
| North West | Madibeng (Brits) | 012 318 9503 (07:30 – 16h00) | [email protected] |
| 012 2520 2222 (24hrs For emergencies) | |||
| Northern cape | Kimberley – Sol Plaatjie | | |
| Western Cape | City of Cape Town | Phone: 0860 103 089 | [email protected] |
| SMS: 31220 | |||