Metro / municipality contact information

Please note that the schedules available from this page, are not maintained by Eskom, but by the relevant Metro/Municipality.  It is merely a convenient access point for municipal customers. The schedules are only for those Metros/Municipalities that have made them available to Eskom.

To view the schedules for your Metro/Municipality, please click on the relevant link.

PLEASE NOTE: In the event of load shedding or power cuts and supply failures, residents are urged to contact municipality’s call centre at contact details provided.

ProvinceMetro / Municipality Name​​​​​Contact Information ​ ​
​Eastern CapeBuffalo City Metropolitan​043 705 3150​043 705 3020
437 053 098043 705 3114​
437 053 712 
​Eastern CapeNelson Mandela Metropolitan​Customer Service Electricity: Gqeberha
(Port Elizabeth Area)
​Struandale, Struan Way – 041 453 4159
Munelek, Harrower Road – 041 392 4162Motherwell, Addo Rd – 041 461 1725
New Brighton, Ntshekisa Road – 041 454 4344Zwide, Johnson Rd – 041 464 1992
​Free State​Mangaung(Centlec)​051 409 2345
051 409 2416​514 092 308
514 092 368 
​Gauteng​City Power​011 375 5555
​GautengEmfuleni​016 440 7622
​Gauteng​Ekurhuleni Metro​0860 543 000​callcentre@ekurhuleni.gov.za​
​GautengCity of Tshwane​Call Centre (Pieter Delport Centre) 012 358 2111
012 427 2111 (24 hours)
​Kwazulu NataleThekwini (Durban)​Southern region 080 131 3001Northern region 080 131 3140
Central region 080 131 3111​
​Kwazulu NatalKwaDukuza​032 551 3413 (24 hours) 
​Kwazulu Natal​uMhlathuze  ​0800 222 827
Kwazulu Natal​​AbaQulusi (Vryheid)​0800 210 102​information@abaqulusi.gov.za
349 822 133
​Kwazulu Natal​Mnambithi (Ladysmith)​036 637-2231​mm@ladysmith.co.za
​Kwazulu Natal​Msunduzi  (Pietermaritzburg)800 001 868​call.centre@msunduzi.gov.za
​033 392 3000 (Reception)
​Kwazulu Natal​Newcastle​034 312 1296
​Kwazulu NatalUmtshezi (Estcourt)​036 342 7800
LimpopoPolokwane​Call Centre: 015 290 2490015 293 0001 (Emergencies)
​LimpopoLephalale​014 763 2193​munic@lephalale.gov.za
​LimpopoTzaneen​015 307 8000
​MpumalangaMbombela​013 753 3331
​Mpumalanga​​​Middelburg (Steve Tshwete)​013 249 7000​Fax: 013 243 2550
​Mpumalanga​​Umjindi Municipality (Baberton) ​​013 712 2222 
​North West​RustenburgCustomer care: 014 590 3866/3067​​
North West​​Madibeng (Brits)​012 318 9503 (07:30 – 16h00)​customercare@madibeng.gov.za
012 2520 2222 (24hrs For emergencies)
​Northern capeKimberley – Sol Plaatjie
​Western CapeCity of Cape Town  ​Phone: 0860 103 089power@capetown.gov.za  ​
SMS: 31220