MyEskom Customer APP

Introducing the MyEskom Customer App

Looking for a fast and easy way to enjoy instant access to your Eskom information?  From balance enquiries and submitting your meter reading, to logging and tracking service requests and reporting power loss faults, the free MyEskom Customer App lets you take control, conveniently from the palm of your hand.


With a host of handy features, the MyEskom Customer App instantly helps you skip the queues, and with a tap, get straight to the point. Enjoy less time doing admin, and more time enjoying life


Enjoy accurate bills, month after month, when you capture your own meter reading and submit it via the app. Forget the pen and paper, use the app at the meter and instantly send us your meter reading. Now that’s convenience!


Our easy-to-use self-service app helps you keep track of the requests you submit via the MyEskom Customer App. Instantly receive your reference number and view the status of your request..

The power is in your hands

The MyEskom Customer App helps you keep tabs on what’s important in your account. Simple and straightforward. Have a quick look at these videos to find out all you need to know.

How to register on the MyEskom Customer App
Not yet registered? No problem, our hassle-free step-by-step videos and PDF guides will have you up and running in no time.
How to register on the app: Eskom Account Holders 
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Eskom account holders, here’s how to register with a few quick taps
Enjoy access to your Eskom account, anytime, anywhere – straight from your phone. All you need to do is have your account number handy, launch the app and fill in your details. Register today and let the MyEskom Customer App take care of your electricity needs.

How to register on the app: Eskom Prepaid Account Holders 
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Eskom prepaid account holders, follow these easy steps to get started
Did you know that as an Eskom prepaid account holder you have access to the full suite of features on the MyEskom Customer App? Remember to have your prepaid meter number on hand, open the app, fill in your details and start enjoying convenience at your fingertips.
Life made simple with the MyEskom Customer App
Packed with features to compliment your on-the-go lifestyle, our app is designed to streamline the way you manage your electricity requirements.
Join the MyEskom Customer App today! Download our free app from the Google Play Store or the App Store
In order for you to register and use this App your cell phone number must be up to date on Eskom Systems.
For any technical problems with regards to the MyEskom Customer Mobile Application Please forward all Emails to  [email protected]     
This application requires an active internet connection.
All access and use of this application is subject to and governed by Eskom End User License Agreement, Terms and
Conditions and Privacy Policy available at