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Customer service
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Expand
Alfred Chat bot
Customer Telephony
USSD Self-Service Channel
Common prepaid error
Complaint handling process
Self-read meter readings
Tariffs and charges
Public Safety
Energy Saving Tips
Toggle child menu
Expand
Electricity safety tips
Outages Information
Toggle child menu
Expand
Downloadable loadshedding spreadsheets for Eskom customers
Load Reduction
Municipal Loadshedding schedules
Metro / municipality contact information
Products and Services
Toggle child menu
Expand
Virtual Wheeling
Standard Offer
SSEG
Microgrids
Green Energy Attributes
Active partnering
New and additional supply
Smart prepaid split meters
Electrification roadmap
Demand Management Programme
Toggle child menu
Expand
Load Limiting
Energy advisory Service
Energy saving
IPP and Grid Access Unit
Electricity theft and vandalism
Toggle child menu
Expand
Save your Transformer
Zero Buyers
Free Basic Electricity
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