How to view your bill online and how to switch your bill to email

Viewing your bill online

If you would like to view your bill online, its easy, in only three steps you are able to see it and download it!

Step one: Go to csonline.co.za

Step two: Select Bill history/Request copies. All the bills you have with Eskom for the last 12 months will appear. 

Step three: At the bottom of the window, on the right select request a copy of your bill.

Step four: At the method of delivery option, you can choose between:

  • E mail
  • Fax
  • Post
  • Download 

Step five: Submit your choice to view your bill. It’s that simple!

Switching your bill to email

Should you wish to switch your billing to email every month here is how.

Step one: Go to csonline.co.za

Step two: Select eBilling.

Step three: Fill in your email and submit.

The Eskom mobility team are constantly working at improving our self-service channels, to make your experience with us quick and easy.

To report power outages or to get feedback on an outage previously reported, please use Alfred Chatbot https://alfred.eskom.co.za/chatroom/

For account balances, submission of self-read meter readings and to report power outages, please use the MyEskom Customer app (for Android click here to download; for IOS please click here to download).