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Downloads click below for our latest documents:

Congestion curtailment  Practice note 2025

IPP Conference Day 1 Presentation pack (2025)

IPP Conference Day 2 Presentation Pack (2025)

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Customer care number 08600 37 566

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  • Home
  • Customer Application Tool
  • Customer service
    • Alfred Chat bot
    • Customer Telephony
    • USSD Self-Service Channel
    • Common prepaid error
    • Complaint handling process
    • Self-read meter readings
    • Tariffs and charges
    • Public Safety
    • Energy Saving Tips
      • Electricity safety tips
  • Outages Information
    • Downloadable loadshedding spreadsheets for Eskom customers
    • Load Reduction
    • Municipal Loadshedding schedules
    • Metro / municipality contact information
  • Products and Services
    • Wheeling Programme
    • Smart meter programme
    • Standard Offer
    • SSEG
    • Microgrids
    • Green Energy Attributes
    • Active partnering
    • New and additional supply
      • Customer Application Tool
    • Electrification roadmap
  • Demand Management Programme
    • Load Limiting
    • Demand Response
    • Energy advisory Service
    • Energy saving
  • IPP and Grid Access Unit
  • Electricity theft and vandalism
    • Save your Transformer
    • Zero Buyers
    • Free Basic Electricity
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