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MyEskom Customer App
  bulbs.gif    Click here to download  -  Android users           bulbs.gif       Click Here to download  - iOS users
This App provides Eskom customers with self-service capabilities such as account, billing, and meter reading functionality. 
The MyEskom Customer App is created and officially endorsed by Eskom Holdings SOC Limited.
Eskom customers can: 
  • Report a Power Loss Fault.
  • Receive planned and unplanned outage notifications.
  • View and update customer information.
  • Submit a Query / Request for Information.
  • View Status of Open Service Requests.
  • View Account/s Details.
  • Submit meter readings
  • Report an incident – cable theft, bees, snake, locked, other
  • Have access to multiple accounts.
  • Pay an account 
  1. Prepaid vending is not included. You cannot buy prepaid tokens via this App.
Click here to download  - Android users                                Click Here to download  - IOS users
In order for you to register and use this App your cell phone number must be up to date on Eskom Systems.
For any technical problems with regards to the MyEskom Customer Mobile Application Please forward all Emails to     /     0860037566.
This application requires an active internet connection.
All access and use of this application is subject to and governed by Eskom End User License Agreement, Terms and
Conditions and Privacy Policy available at