Wednesday, April 19 2017: Eskom has taken note of the media report in the Soweto Urban newspaper
as it relates to the
action of chasing away and harassing Eskom staff who are employed to do their
job. The incident is unfortunate and regrettable. Essentially, it is
worth mentioning that we have had success on split metering project, where we
have covered over a third of Soweto customers. The Pimville incident is
therefore an isolated occurrence.
more, as Eskom we would like to extend our appreciation and continual community
support that we have received thus far. Eskom would like to remind the
community of the benefits of this spilt metering program which includes amongst
Improved safety (i.e
reduced fatalities, reduced injuries),
Better credit control
which is inclusive of no more huge debts for customers, customers use what they
can afford, and no more disconnections for non-payment,
Better quality of
supply as it relates to reduced power outages due to upgrades to the
network, reduced overloading transformers causing unplanned outages, safe,
reliable and stable electricity supply and automatic detection of network
Eskom values the relationship it has built and
continues to maintain with its customers and stakeholders. These
relationships are established through various engagements with customers and
communities within which it operates. Eskom also maintains a good relationship
with all elected public representatives together with their committees.
It is with the same approach that Eskom engaged
residents of Pimville, Soweto on April 08 2017 regarding the rollout of the
split metering project in the area. The public meeting follows one
between Eskom and a team of community members representing residents of the
area, who requested that the utility avails itself to address the community on
the split metering project. Eskom honoured the invite on the said date
and the ward councillor was informed of this.
Eskom remains committed to engaging further with all
the concerned parties for the betterment of our customers and service delivery.
The residents of Pimville are encouraged to engage with Eskom so that all their
concerns are addressed.
Eskom would like to urge communities to reduce their
consumption especially where the system has not been installed and converted as
high usage leads to frequent power interruptions. We also want to urge
customers to pay for what they use. It is also very critical that communities
support our efforts of the infrastructure upgrade to ensure that we can
accelerate roll out of split metering project.