Sunday, 11 July 2021: Eskom notes the sporadic protest action predominantly in KwaZulu-Natal and some parts of Gauteng, which poses danger to our technicians providing services in these communities.
“Eskom will not dispatch technicians in areas where there are protests. Safety of our employees remains our priority and therefore where we feel our employees are not safe, we will withdraw them immediately. Our teams will do risk assessment before dispatching technicians,” Eskom Distribution Group Executive, Monde Bala.
Customers who have logged faults are requested to be patient as they might experience delays in response time to resolve their faults.
Please bear with us, we will attend to the queries when there is an indication that the protest has calmed down. Our teams will continue to conduct risk assessments, hence our technicians will only be dispatched when it is safe to do so.
We sincerely apologise for any inconvenience caused.