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Invitation to participate in the Cross-border Standard Offer Programme (CBSOP)
Eskom Transmission has launched the CBSOP to procure power from the region and assist in the reduction of load shedding.
Standard Offer
A generator, trader or consumer with surplus energy can sell the energy to Eskom under the Standard Offer by applying the programme at any time. If the generator, trader or consumer meets the requirements of the programme they are awarded a Power Purchase Agreement with standard terms and pricing set by Eskom.
Complaint Handling Process
We define a complaint as any expression of dissatisfaction by a customer in relation to the product or service rendered to the customer. At Eskom, we always try to give our customers the best service, but we may not always meet customers’ expectations.